BILLING SUPPORT:
Billing Issues:
If you’d like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at [email protected].
Complaints:
For all complaints, please contact us through [email protected]
Complaints will be reviewed and resolved within seven (7) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to [email protected]
Appeals:
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email [email protected]. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party.
For questions or issues specifically associated with payments processed by CCBill please visit support.ccbill.com or Email [email protected]
For questions or issues specifically associated with payments processed by Verotel please visit vtsup.com or Email [email protected]
For questions or issues specifically associated with payments processed by Segpay please visit cs.segpay.com or Email [email protected]
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